MOVIES & SERIES HELP

Can’t Find a Movie or Series?

Search Logan Vision first. We’ll show you the quickest way to find the title you’re looking for before contacting support.

Start Here

Search First.

Before contacting support, search for the exact movie or series title inside your streaming app. Choose the player you use below.

Generic Smarters Master Search
Generic Smarters

Use Master Search

Master Search checks across Logan Vision content so you do not have to browse through categories one by one.

  1. 1 Open Generic Smarters.
  2. 2 Select Master Search.
  3. 3 Enter the exact movie or series title.
  4. 4 Review the results and select the title you want.
TiviMate Search
TiviMate

Use Search

Use TiviMate Search instead of manually browsing through categories to find the title you are looking for.

  1. 1 Open TiviMate.
  2. 2 Open Search.
  3. 3 Enter the exact movie or series title.
  4. 4 Review the search results for the title you want.
Tip: Search by the title instead of manually browsing through Movies or Series categories. Content may be located in a different category than you expect.
Still Can’t Find It?

Ask Logan Vision to Check the Title

If you searched for the exact movie or series title and it still does not appear, send us the title you’re looking for. We’ll check whether it is currently available on Logan Vision.

Please Include:

✓
The exact movie or series title.
✓
The year, if you know it or if several titles have the same name.

What Happens Next?

  • We’ll check whether the movie or series is currently available.
  • If it is available, we can help you locate it or have the content refreshed if needed.
  • If it is not currently available, we’ll let you know.
Please note: Content availability can vary, so not every movie or series will always be available on the service.
Ask Us to Check a Title → Found It, But It Won’t Play? →