Service Status & Updates
🟢 All Services Operational
Status: Resolved
The issue affecting some customers using the Generic Smarters app has been resolved.
All Logan Vision services are now operating normally.
Resolved: July 20, 2026 – 9:15 PM ET
Player Status
🟢 Generic Smarters — Operational
🟢 TiviMate — Operational
🟢 IPTV Smarters Pro (Legacy) — Operational
🟢 Other Manual URL Players — Operational
Service Impact
🟢 Live TV Streaming — Operational
🟢 Movies & TV Shows — Operational
🟢 Channel Guide (EPG) — Operational
🟢 TiviMate Connectivity — Operational
🟢 IPTV Smarters Pro Connectivity — Operational
🟢 Primary URLs — Operational
Incident Summary
Status: Resolved
The issue affecting some customers using the Generic Smarters app has been successfully resolved.
Customers should now be able to access Live TV, Movies, and TV Series normally.
If you continue to experience any issues, please:
- Close and reopen the app.
- If needed, restart your streaming device.
- If the issue persists, contact Logan Vision Support.
We sincerely apologize for the inconvenience and appreciate your patience while our team worked to restore service..